Privacy Policy
Last updated: July 17, 2025

This Privacy Policy describes how RouillardMedia LLC (“Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or interact with our website, services, and communications (collectively, the “Service”). It also explains your privacy rights and how legal protections apply to you.

By using our Service, you agree to the terms outlined in this Privacy Policy.

1. Definitions

• Company refers to RouillardMedia LLC, located at 1968 S. Coast Hwy #5997, Laguna Beach, CA 92651.

• Service refers to our website and all related marketing, web development, SEO, and advertising services.

• You means the individual accessing or using the Service, or the entity on whose behalf the individual is acting.

• Personal Data is any information that identifies you as an individual, either alone or in combination with other data.

• Usage Data is data collected automatically when you use the Service.

• Cookies are small files stored on your device to improve user experience.

• Service Providers are third parties (such as CRM platforms, analytics tools, ad networks) that help us operate or analyze our services.

2. Types of Data We Collect

Personal Data

When you interact with us (e.g., submit a form, schedule a consultation, request a proposal), we may collect:

• Full name

• Business or personal email address

• Phone number

• Company name

• IP address

• Any information you voluntarily share in contact forms, onboarding documents, or during meetings

Usage Data

We collect this automatically, which may include:

• Browser type and version

• Pages visited on our site

• Time and date of visits

• Time spent on pages

• Device identifiers

• Geographic location

• Referring URLs

Cookies & Tracking

We use cookies, web beacons, and similar tracking technologies to analyze traffic, understand user behavior, and improve our services. You can control cookie preferences through your browser settings.

3. How We Use Your Data

We may use your Personal Data to:

• Provide and deliver our Services (web development, SEO, ads, etc.)

• Communicate with you about your account or inquiries

• Improve our website, content, and offerings

• Personalize your experience

• Send you relevant marketing communications (you can opt out anytime)

• Analyze performance and user engagement

• Detect and prevent fraud or misuse

• Comply with legal obligations

• Prepare proposals and custom strategies for you

We do not sell your data. Your information is only shared as needed to provide services or comply with laws.

4. Sharing Your Data

We may share your data with:

• Service Providers (e.g., HubSpot, LemList, Avochato, Google Analytics, ad platforms)

• Affiliates or contractors under NDA who help fulfill projects

• Legal authorities, if required by law

• Buyers/investors in case of business transfers

• With your consent, for referrals or testimonials

5. Data Retention

We retain your data:

• As long as you are a client or engaged lead

• For legal, regulatory, or accounting requirements

• For analysis to improve our performance

You may request deletion of your data at any time (see below).

6. Your Rights & Choices

You can:

• Request access to your data

• Ask for corrections or deletion

• Withdraw consent for marketing

• Disable cookies via browser settings

To make a request, email: joshua@rouillardmedia(dot)com or mail us at the address below.

7. Data Transfers

Your data may be stored on servers outside your state or country, including through tools we use to deliver services. We take reasonable steps to ensure your data is handled securely and in compliance with this Policy.

8. Data Security

We implement commercially acceptable safeguards (SSL, 2FA, access restrictions) to protect your Personal Data, but no system is completely secure. We cannot guarantee absolute security.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data. If you believe a child has submitted information to us, contact us and we will promptly delete it.

10. Third-Party Links

Our website may link to third-party websites or platforms (e.g., Calendly, YouTube, social media). We are not responsible for their privacy practices. Please review their policies.

11. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on this page with the new effective date. You’re encouraged to review this Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us:

RouillardMedia LLC
1968 S. Coast Hwy #5997
Laguna Beach, CA 92651
joshua@rouillardmedia(dot)com