Terms of Service

Rouillard Media LLC (“We,” “Us,” “Our”) provides digital marketing services, consulting, web design, advertising management, SEO, and other growth-focused solutions through this website (the “Service”). Use of this Service is subject to your acceptance of these Terms and our Privacy Policy.

Please read these Terms and Conditions (“Terms”) carefully before using our Service.

You must be at least 18 years old to access this website or purchase any Services.

You acknowledge that you are accessing our Services for business purposes. If you’re using our Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms (in which case, “You” and “Your” refer to that organization).

If you do not agree with these Terms, or are under the age of 18, do not use the Service. If at any point you no longer agree to these Terms, you must:

• Stop using the Service,
• Delete any materials provided by us, and
• Notify us to terminate your access.

You may be required to provide personal and business information (e.g., name, email, phone, billing info, login credentials) to use our Services. You agree to provide accurate and up-to-date information at all times.

You may not assign, share, resell, transfer, or distribute your access to Rouillard Media Services or any proprietary materials. All content we provide, including but not limited to strategies, deliverables, code, videos, and downloads, remains the intellectual property of Rouillard Media LLC unless explicitly transferred in writing.

You agree not to:

• Use another person’s credentials
• Impersonate any individual or entity
• Share access to confidential content

We reserve the right to terminate or restrict access at our discretion for any breach of these Terms.

All services require upfront payment unless otherwise agreed upon in writing. You authorize us to charge your chosen payment method for the agreed-upon services.

Billing Structure

• Services may be billed monthly, quarterly, or as a one-time project
• All payments are non-refundable unless explicitly stated
• Services auto-renew unless canceled in writing prior to the next billing cycle
• Accounts past due 10+ days may face service interruptions

Unless explicitly agreed to in writing, Rouillard Media LLC maintains a strict no-refund policy. By purchasing any of our services, you agree to this policy and waive any right to chargebacks or refunds for completed or in-progress work.

We offer high-performance marketing strategies, but we do not guarantee specific results, revenue, or outcomes. Any case studies or testimonials are illustrative of past performance and should not be considered promises of future success.

You acknowledge that:

• Your results depend on numerous variables outside our control (such as your offer, budget, market conditions, or audience behavior).
• All Services are used at your own discretion and risk.
• All content is provided “as is” without warranties of any kind, express or implied.

By using our Services, you grant Rouillard Media LLC the right to collect, store, and use your information for purposes related to:

• Service delivery and client onboarding
• Account support and optimization
• Performance analysis and reporting
• Customer communication and retention

We will never sell your information. Please see our Privacy Policy for full details.

You agree not to:

• Solicit or hire Rouillard Media employees, contractors, or partners for 12 months following the end of our engagement
• Reproduce, share, teach, or sell our strategies, methods, or deliverables without explicit written consent
• Make defamatory or disparaging statements about Rouillard Media LLC, its team, or its services

Violation of this clause may result in damages of $5,000 per incident plus applicable injunctive relief.

All content on this site, including but not limited to graphics, funnels, copy, branding, layouts, strategies, documents, downloads, and code, is owned by Rouillard Media LLC and protected under U.S. and international copyright and trademark laws.

You may

• View the content for internal business use
• Download deliverables explicitly created for you

You may not

• Reproduce, resell, copy, or distribute any Rouillard Media materials
• Share access to client portals, internal documents, or custom strategies
• Use our materials to create derivative works or competitive services

Violation of this policy may result in legal action and termination of access.

To the fullest extent allowed under California law, Rouillard Media LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our Services or this site.

You agree that your sole remedy for dissatisfaction is to discontinue use of the Service.

• These Terms are governed by the laws of the State of California, with exclusive jurisdiction in Orange County.
• Any clause deemed unenforceable shall not affect the remainder of the Terms.
• These Terms may only be modified in writing and at our discretion.
• We reserve the right to update, modify, or discontinue any service at any time.

For questions regarding services, billing, or these Terms, please contact: